After replacing a faulty HP motherboard or clearing the BIOS, you might see errors like Product Name Not Programmed or Serial Number is Invalid . The HP DMI Tool (Desktop Management Interface) is the solution. It lets you re-enter the system’s serial number, product name, SKU, and other identifiers directly in Windows 10.
Click Write , Program , or Apply . The tool will confirm success. Restart the PC. hp dmi tool windows 10
Some DMI tools require legacy mode. Restart → Enter BIOS (F10) → Boot Options → Disable Secure Boot → Save & Exit. After replacing a faulty HP motherboard or clearing
Right-click the .exe file → Run as administrator . If the tool doesn’t launch, try Windows 7 Compatibility Mode. Click Write , Program , or Apply
Press F10 at boot to enter BIOS → Check System Information . Or in Windows 10, run wmic bios get serialnumber in Command Prompt. The error should be gone.
Search for “HP DMI Tool for Windows 10” (file often named DMI_Flash.efi or HP_DMI_Tool_Win10.zip ). Some versions run as a .exe in Windows, others require a bootable USB. For Windows 10, prefer the Windows-based version.