Indicadores De Desempenho | Andresa

From then on, Andresa kept one sticky note on her monitor. It didn't list a metric. It read:

Andresa crossed her arms. "I know my people. The trucks are old. The port delays aren't our fault." indicadores de desempenho andresa

Six months later, the board reviewed Carga Rápida 's performance. Andresa presented her own dashboard, but it was different from Luca's. It had three columns: People, Process, Pain . Under Pain , she listed the índice de avaria (damage rate) for fragile goods. Under People , she showed the correlation between driver turnover and overtime hours. From then on, Andresa kept one sticky note on her monitor

One Monday, Andresa walked into her office to find a sticky note on her monitor. It read: "Indicadores de Desempenho. 10 AM. Conference Room D." From then on