The legendary handshake scanner doesn't have to die just because you switched to a Mac.

Unlike Windows, macOS doesn't always automatically recognize legacy USB-COM devices. However, with the right driver configuration, you can have that CRD-20 scanning into your POS software within minutes.

Open Finder > Applications > Utilities > Terminal . Run: sudo rm -rf /Library/Extensions/SiLabsUSBDriver.kext (if it exists).

Here is the safe path to getting it working:

However, if you are still trying to use the from 2012—it will not run. You cannot configure the CRD-20 via a GUI on modern Macs. You must use the physical barcode configuration sheet. Final Verdict: Should you upgrade? The CRD-20 is a beast of a scanner. The build quality is superior to most $50 Amazon specials. But on macOS, it is a legacy device.

But here is where things get sticky: You just upgraded your inventory management system to a new MacBook Pro or an iMac, and suddenly, your trusty CRD-20 is a paperweight.

If you are a hobbyist or a small shop with one Mac, go for it. The driver fix takes 5 minutes. However: If you run a high-volume retail store with 5+ Macs, consider upgrading to a Zebex Z-6170 or a Socket Mobile S700 . They are native "USB-C" and "Plug-and-Play" on macOS without these driver headaches.

You should see a device named something like /dev/tty.SLAB_USBtoUART or /dev/tty.usbserial .

If you run a retail store, a library, or a warehouse, you know the Zebex CRD-20. It’s the barcode scanner that just won’t quit—famous for its ergonomic "handshake" grip and rugged reliability.

That string is what you type into your POS software’s "Scanner Settings" field. If you are using an Apple Silicon (M1, M2, M3) Mac, you are in the clear. The modern Silicon Labs drivers are universal (ARM64).

Keep Scanning: How to Install and Troubleshoot the Zebex CRD-20 Driver on macOS

Disclaimer: Always ensure you have a Time Machine backup before installing Kernel Extensions on macOS.